DealerTool UK

eisen77 · May 9, 2017

For all those who do their own servicing or do their service at a non-official dealer:

As you know, the service ´key´ cannot be removed from the display by holding/pushing a sequence of buttons & some dealers charge $$´s to hook up the OBD and delete the key if you did not service the bike at their garage.
As i use an independent mechanic, i ordered this tool which is compatible with ALL Triumph bikes and has a range of useful features (including the ability to delete the service key).
I know that there are other FREE OBD interfaces out there, but i always prefer to pay a bit more and have assistance should the need arise.
It is a top quality interface and the only downside is that each one is restricted to a specific VIN number UNLESS you pay for more licenses or the unrestricted dealer version. I purchased the single license version for 70 pounds (around $90)

DealerTool diagnostic access to your ECU, for Triumph, Keihin and Sagem ECUs. Dealer Tool OBD and diagnostic interface for Bobber

PFEN · Feb 18, 2018

:nerd:
merci pour l'information :wink2:

I will have to buy a PC.:wink2:
it does not work with mac :crying:
yes, I know i can install bootcamp but i do not want to >

chezqui · Feb 18, 2018

100% with you PFEN

It doesn't work on a Mac and since all my friends are designers none of us has a PC.

Without wishing to start the PC - Mac debate

I couldn't run a PC.

SineApps · Feb 18, 2018

I bought a cheap netbook off amazon to use with my bikes and cars - came with windows installed

Sent from my iPhone using Tapatalk

chezqui · Feb 18, 2018

Thinking.

Bikerdib · Feb 19, 2018

Ordered one today. The DealerTool is cheaper than a similar reader I had to buy for my BMW in order to read codes and reset the service notice.

eisen77 · Feb 19, 2018

Nice.
You´ll also find post sales support and customer service very good (if you need it).

muensterDeath · Feb 20, 2018

Does anyone know if this works in the US, if the company ships to the US from the UK, or if there us a US company offering this?

eisen77 · Feb 20, 2018

I think it would be best to ask them direct. Their email appears on the photo i posted above and they usually respond very quickly.

muensterDeath · Mar 5, 2018

Ordered.....haven't seen a confirmation email yet, maybe it takes a bit from over the pond....

eisen77 · Mar 5, 2018

Won’t take long. They are quick to respond.
Don’t forget you’ll have to register the DealerTool once you get it, so it won’t work straight out the box (takes a few hours to receive your user code once you’ve sent them the email request).

eisen77 · Mar 5, 2018

Yes, by VIN I meant chassis number.
Sorry for the confusion.

bigbird · Mar 5, 2018

YDRC Eisen! (You don't remember correctly:wink2

You have to connect Dealertool to the ECU's OBDII connector (under the right side cover) of the bike and read the ECU number with the Dealertool software on the PC. Then you have to email this (5x 6 numbers) code to sales@dalertool.uk.co. Within minutes you then get the ECU unlock key (5x 6 numbers) emailed back! Last but not least you have to register your ECU with this unlock key in your Dealertool software. Thats it.

Once you want to register another bike also, you just have to pay for the additional license and to do the registration procedure for the new bike again. Thats it.

Werner Wernersen0

eisen77 · Mar 5, 2018

Thanks for that. That’s exactly the process.
:smile2:

Chipintoza · Mar 26, 2018

I just buy DealerTool UK

I have 2017 triumph bonneville bobber.
I attach bike's pictures left and right sides.
If somone know please show the location the of diagnostic plug on the one of the picture.
I could not find its exact location anywhere on the internet.

Thanks

eisen77 · Mar 26, 2018

Chipintoza · Mar 26, 2018

@eisen77
Many tanks!

eisen77 · Mar 26, 2018

Welcome to the forum.

PinasBobber17 · Aug 9, 2019

Just got my dealertool but apparently I cannot get the ecu number because it’s asking me to go to options and select a com port.
Can’t find any com port selection in options. Anyone experienced this situation?
Thank,
Roger

eisen77 · Aug 9, 2019

Make sure your bike is on (the engine doesn’t have to be running but can be) and there is definitely a way to choose the COM port in the upper bar of the program - perhaps under the “options” tab. I can’t remember exactly where, but I know it’s there cause I also had this small issue.
Also, make sure windows is not blocking any communications. The new Windows is a total PITA!
https://dealertoolcouk.ipage.com/interest.htm

If you can’t, I recommend emailing DealerTool directly as they are very helpful and quick to respond.
support@dealertool.co.uk

PinasBobber17 · Aug 9, 2019

It finally worked after changing the 2019 to the 2010 driver.

oatmeal769 · Sep 28, 2019

Has anyone updated the operating system on their computers, or switched PC's? I'm about to upgrade to WIN10 from WIN7 and don't want to lose my registration?
Would I re-install, enter the VIN and code?

eisen77 · Sep 28, 2019

I have not upgraded, but if you have an issue just ping DealerTool a message and they will sort you out. In my experience, they have been very good to deal with and always responded quickly when I had an issue (with registration, etc...)

sales@dealertool.co.uk

oatmeal769 · Sep 28, 2019

I figured they'd help, as long as I already have an activation code. I'll update here if I have any issues.

eisen77 · Sep 28, 2019

I also recommend taking photos/screenshot of your working system before you upgrade - just in case they need proof. But activations are via VIN and email, so probably won’t be needed. But that’s how I’d do it...

DealerTool UK

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