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I wanted some smaller front signal indicators, so I ordered Triumph's short stem set from World of Triumph WOT). Due to a parts number mistake by Triumph parts in Taiwan, I was sent the stock signals. I wasn't pleased since shipping between the U.K. and the U.S isn't cheap and I would have to return the parts and wait for a new set. Thankfully, WOT got on the job as soon as I contacted them and they had the right turn signals on the way (at their expense). They refunded the shipping costs of returning the wrong parts within an hour of my emailing them a receipt. They were even going to pay a $25 fee that UPS was asking for...that later UPS decided wasn't necessary.

This wasn't fun for me, but it had to be worse for WOT. They absolutely lost money on this deal, but they were very polite and happy to help me out every step of the way. It would have been easy for them to blow me off since I'm in another country, but they didn't. First class service. I will be a customer of theirs again.
 
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