Yes you’ve missed something.Have I missed something? the cashier at one garage asked you to take your lid off. You objected to this so went to a garage where you had to take you lid off??
the cashier at the first garage wouldn’t authorise the pump without helmet removal. This was despite me inserting my card at the pump in an attempt to buy petrol without entering the shop.
I rode to the second garage, literally around the corner and filled up..
when I went in to pay still wearing my helmet, I asked the cashier what their policy was. She answered that their policy was that riders wearing full face helmets lift their visor.
As I said above, I understand and have no problem removing my helmet when going into the store. But I fail to see the need when paying at the pump.
I was also wearing a full balaclava and a neck warmer tucked into my jacket, so removing my helmet at Morrison’s would have then led to removal of all that gear, then you have to unzip your jacket and get it all tucked in again. A complete pain especially when you’re riddled with arthritis and buttons and poppers can be tricky with cold hands.
Again as I said above, other petrol stations in the area that have pay at the pump facilities just allow you to pull up fill up and drive away.