Joined
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273 Posts
HEPCO & BECKER WARNING
I’ve used these bags and brackets on my bikes so far to date but they still haven’t modified the issue with brackets bottoming out and there is a serious inconsistency with colour match and build. Dealing with their customer service department (local and International) is more than frustrating, and they just don’t give a ****. I strongly urge members think twice and to be careful in consideration of these pannier/bag mounts and HEPCO products in general. I’m sticking with suppliers I know I can trust and care about their customers long term.
I’ve used these bags and brackets on my bikes so far to date but they still haven’t modified the issue with brackets bottoming out and there is a serious inconsistency with colour match and build. Dealing with their customer service department (local and International) is more than frustrating, and they just don’t give a ****. I strongly urge members think twice and to be careful in consideration of these pannier/bag mounts and HEPCO products in general. I’m sticking with suppliers I know I can trust and care about their customers long term.