Local shop injured the Bobber - Triumph Bobber Forum
 3Likes
Reply
 
LinkBack Thread Tools
post #1 of 11 (permalink) Old 12-12-2018, 12:46 AM Thread Starter
Member
 
kidrobot88's Avatar
 
Join Date: Jun 2018
Location: Long Beach CA
Posts: 57
Angry Local shop injured the Bobber

I took the bike in to get some accessories fitted today. Ive been before and their good, they also have a pretty good reputation too.
I noticed when I got home that the frame has small wear and dings on the frame near a bolt that was loosened. It s like the wrench hit the frame a few times when it was being loosened or tightened. This is on both side of the frame and its maybe the size of a pea.
Should I call to let them know? Is there even anything they could do? What do I want them to do?

Any help or suggestions would be greatly appreciated!
Attached Thumbnails
Click image for larger version

Name:	IMG_0416.jpg
Views:	143
Size:	77.2 KB
ID:	29705  
kidrobot88 is offline  
post #2 of 11 (permalink) Old 12-12-2018, 12:53 AM
Senior Member
 
Chico's Avatar
 
Join Date: Oct 2017
Location: Suffern, NY
Posts: 807
You should definitely tell them about the damage. Perhaps the spots can be touched up, you want to prevent the area from rusting.

Chico
Mar-Vel and kidrobot88 like this.
Chico is online now  
post #3 of 11 (permalink) Old 12-12-2018, 01:23 AM Thread Starter
Member
 
kidrobot88's Avatar
 
Join Date: Jun 2018
Location: Long Beach CA
Posts: 57
Quote:
Originally Posted by Chico View Post
You should definitely tell them about the damage. Perhaps the spots can be touched up, you want to prevent the area from rusting.

Chico
Didn't think of that. If rather gets in there and sits, it can do that?
kidrobot88 is offline  
Sponsored Links
Advertisement
 
post #4 of 11 (permalink) Old 12-12-2018, 01:29 AM Thread Starter
Member
 
kidrobot88's Avatar
 
Join Date: Jun 2018
Location: Long Beach CA
Posts: 57
Is it not that big of a deal and am I over reacting?
kidrobot88 is offline  
post #5 of 11 (permalink) Old 12-12-2018, 02:09 AM
Senior Member
 
Guzzilazz's Avatar
 
Join Date: Apr 2018
Location: Essex UK
Posts: 592
Garage
It IS a big deal... Down to the shop to rectify, their mechanic hasn't been careful enough, you need to take the bike to them to show them though...

Larry


Essex UK


2018 Bonnie Speedmaster Jet Black with Highway pack (less bags) and rider footboards
Guzzilazz is offline  
post #6 of 11 (permalink) Old 12-12-2018, 02:54 AM
Senior Member
 
Freddy's Avatar
 
Join Date: Sep 2018
Location: Thailand, Lam Plaimat
Posts: 263
Garage
Agree. Take it and show them. Even if the Manager disputes that they caused the damaged, you can rest assured he will speak to the mechanic who worked on your bike and at the very least, this may prevent another owner experiencing the same.
Freddy is online now  
post #7 of 11 (permalink) Old 12-12-2018, 04:46 AM
Junior Member
 
Join Date: Dec 2018
Location: Chester in the U.K.
Posts: 19
\definately take it back to the shop and show them
If they're a decent dealer they'll repair the damage ( I don't have a lot of faith in dealers )
If not look for a new mechanic as I wouldn't trust this one to touch my bike!
moldrugby is offline  
post #8 of 11 (permalink) Old 12-12-2018, 05:04 AM
Senior Member
 
Mike J Commo's Avatar
 
Join Date: Mar 2018
Location: The Garden Of England, Kent
Posts: 1,146
Garage
100% the responsibility of the shop to repair the damage, THEY CAUSED! By no means are you over reacting, you paid good money for your bike and trusted it in their care. If they are even half decent they will take on the repair without any argument. If they donít, I would personally ensure that I ended up costing them more money than it cost me to fix the problem...via bad reviews and keeping potential customers away from them!

To add... I would not settle for a, simple touch up either. It needs to be a professional and invisible repair. You need to make this clear otherwise they may well just use any old black paint and a brush which will look terrible.

Good luck and let us know how you get on 👍
Mike J Commo is offline  
post #9 of 11 (permalink) Old 12-12-2018, 09:41 AM
Roy
Senior Member
 
Roy's Avatar
 
Join Date: Jun 2018
Location: Prescott Arizona
Posts: 1,882
Garage
Totally agree with everyone,

It IS a big deal and I would for sure call at the very first opportunity, follow up with a visit. Be polite, communicate your concerns well and see what their response is.

In my view all businesses show their true colours 'not' when they get it right but in how they deal with it when they get it wrong.

We all make mistakes and this does not make them a bad shop but it is how they respond to your 'reasonable' concerns is going to show you just what they are made of.

Good luck and let us know how you get on.

Cheerio,

Roy
Roy is online now  
post #10 of 11 (permalink) Old 12-12-2018, 10:34 AM
Senior Member
 
Join Date: Apr 2018
Location: North Carolina/California
Posts: 941
It would be a BIG DEAL to me. That is caused by carelessness. It should not happen.
ysoslo likes this.

Triumph Bobber Black
Porsche Macan Sport Edition (Black)
gfspencer is online now  
Reply

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
Bobber Black - so so brakes bigbird Suspension And Brakes 17 04-25-2019 08:39 AM
Warning: Motodemic LED Headlamp is NOT Plug and Play with the Bobber Black MikeB Triumph Bobber Forum General Discussion 9 05-14-2018 09:30 AM
My Bobber Review Suzanne 2017+ Triumph Bonneville Bobber Reviews 2 01-20-2018 12:32 PM
What to like about the Triumph Bobber? Administrator Bonneville Bobber News 1 05-19-2017 10:06 AM
5 Things Journalists Raved About on The 2017+ Triumph Bobber Administrator Bonneville Bobber News 1 12-17-2016 09:21 PM

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome