Join Date: Mar 2018
Location: The Garden Of England, Kent
100% the responsibility of the shop to repair the damage, THEY CAUSED! By no means are you over reacting, you paid good money for your bike and trusted it in their care. If they are even half decent they will take on the repair without any argument. If they donít, I would personally ensure that I ended up costing them more money than it cost me to fix the problem...via bad reviews and keeping potential customers away from them!
To add... I would not settle for a, simple touch up either. It needs to be a professional and invisible repair. You need to make this clear otherwise they may well just use any old black paint and a brush which will look terrible.
Good luck and let us know how you get on 👍